Terms and Conditions – Al Duwawin

Welcome to Al Duwawin. By accessing or using our website or placing an order, you agree to comply with the following Terms and Conditions:

1. Orders

• All orders are subject to availability and confirmation.

• We reserve the right to refuse or cancel any order at our discretion.

• Customers must provide accurate delivery information.

2. Pricing and Payment

• All prices are listed in Kuwaiti Dinar (KWD).

• Prices may change without prior notice.

• Payment must be completed through the available payment methods before order processing.

3. Delivery

• Delivery times are estimates and may vary due to traffic, weather, or unforeseen circumstances.

• We are not responsible for delays beyond our control.

• Customers must be available at the delivery address to receive the order.

4. Cancellation and Refund Policy

• Orders may be canceled within a limited time before preparation begins.

• Once food preparation has started, cancellation may not be possible.

• Refunds, if approved, will be processed through the original payment method.

5. Food Safety and Allergies

• Customers must inform us of any food allergies before placing an order.

• Al Duwawin is not responsible for allergic reactions if ingredients were not disclosed.

6. Intellectual Property

All content, logos, branding, and materials related to Al Duwawin are the property of the company and may not be used without permission.

7. Limitation of Liability

Al Duwawin shall not be liable for any indirect or incidental damages arising from the use of our services.

8. Governing Law

These Terms and Conditions are governed by the laws of the State of Kuwait.